Lazydays RV is looking for a Parts Manager with a proven track record of leading and managing successful teams to join Team Lazydays!
SUMMARY:
This position is responsible for setting the strategy, direction, and expectations that match the business requirements of the parts department to the needs of the overall business. Fully understand and manage the financial responsibilities of the departments. Provide adequate staffing and training to meet the business needs. Lead, manage, and hold the team accountable for performance results.
Why our Leaders Choose Lazydays:
Since 1976, Lazydays RV has built a reputation for providing an outstanding customer experience with exceptional service excellence and unparalleled product expertise, along with being a preferred place to rest and recharge with other RVers. By offering the top selection of RV brands from the nation’s leading manufacturers, state-of-the-art service facilities, and thousands of accessories and hard-to-find parts, Lazydays RV provides everything RVers need and want.
ESSENTIAL DUTIES & Requirments:
Set direction, priorities, and goals for the Parts Department & Retail Store.
Operate a profitable department and manage items such as inventory control, staffing, and security.
Actively manage various direct reports establishing goals & objectives and managing to same
Ensure proper staffing levels, assist recruiting to hire qualified candidates
Provide continuous training and educational opportunities for Department associates
Ensure fast courteous service consistent with “Company Standards” to all customers.
Research pricing and availability of parts for customers.
Coordinating with service teams ensures parts are always in stock and ready for use
Problem-solving of accounting, manufacturer and customer issues
Make sure that each technician receives the proper parts to ensure the successful repair of the vehicle in a timely manner
Identify and coordinate improvement opportunities regarding special order parts, requisitioning, counter congestion, space, inventory integrity, manufacturer issues, warehouse organization, cycle count program, inventory planning, purchase price variances, E & O disposition, returns management, and inbound telephone responsiveness.
Monitor performance and take action regarding profitability, inventory levels, excess/obsolete parts, levels of service, and overtime.
Supervise and monitor all retail-related activities.
Ensure all core processes are followed in all operational areas front end, back end & expert counter.
Support on-site and off-site events as needed
Ensure a high level of recovery and cleanliness is marinated at all times. All product is well presented, signed & properly displayed.
Attend all company-required meetings.
Additional responsibilities as requested or required.
QUALIFICATIONS AND EXPERIENCE:
Valid Minnesota Driver’s License and clean driving record to meet insurance requirements
Experience in warehousing, retail parts sales helpful.
Experience with Inventory Planning and vendor selection helpful.
Ability to speak, read, write and comprehend English
Must have excellent customer service and communication skills, both verbal and written.
PHYSICAL REQUIREMENTS:
Availability to work in excess of 40 hours a week including nights and weekends with little to no advance notice.
Flexibility to cover changing work schedules as needed.
Ability to repeatedly bend, stoop, reach, climb stairs, push and pull.
Ability to lift up to 50 pounds.
Ability to perform essential functions with or without accommodation.
EDUCATION:
High School diploma or equivalent
B.S. or M.B.A.
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