Lazydays RV

Retail/ Warranty Shop Foreman

Location US-FL-Seffner
ID 2025-1143
Category
Service
Position Type
Full-Time
Remote
No

Overview

Lazydays RV is looking for a Retail/Warranty Shop Foreman to join our growing team!

 

Since 1976, Lazydays RV has built a reputation for providing an outstanding customer experience with exceptional service excellence and unparalleled product expertise, along with being a preferred place to rest and recharge with other RVers. By offering the top selection of RV brands from the nation’s leading manufacturers, state-of-the-art service facilities, and thousands of accessories and hard-to-find parts, Lazydays RV provides everything RVers need and want.

 

SUMMARY:  This position is responsible for overseeing all operations of the CLD Service Shop.

 

Why our Technicians Choose Lazydays: 

  • Aggressive performance Based Pay Plans- Guarantee 40-hour work week
  • Paid training- through Lazydays Career Technician Program
  • The Best Dealership Facilities in the Area
  • Competitive health and wellness benefits
  • Paid vacation (yes, we are in the recreational sales and service industry)
  • Employee Stock Purchase Plan (ESPP)
  • Fun work environment (really it is!)
  • Growth opportunities- the growth of our teammates preserves our culture!
  • Sponsorships in our local communities—ways for you to get involved
  • Tuition Reimbursement plan
  • Paid OEM Training

Responsibilities

 

  • Assess technician skills and abilities and dispatch work accordingly
  • Effectively monitor and adjust workflow to ensure efficient daily throughput
  • When necessary coordinate work flow with other departments to ensure on time delivery and customer expectations are achieved.
  • Monitor monthly trends to delivery goals and manage/lead team to achievement
  • Continually develop and train technicians through ongoing coaching, guidance and feedback
  • Ensure the shop is clean and organized daily and monitor the location and care of shop tools.
  • Meet with Delivery Manager and Delivery Advisors twice daily to provide status updates on progress of deliveries and overall shop operations.
  • Support Shop Manager with hiring, training, motivating, counseling, and monitoring the performance of all service department techs.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Handle customer complaints. 
  • Direct technicians on proper document processing.
  • Follow up on parts department orders to ensure parts availability.
  • Attend all required training and company meetings

 

 

Qualifications

  • One year of supervisor experience preferred
  • ASE certification preferred
  • Valid Driver’s License and clean driving record.
  • Ability to effectively handle multiple tasks simultaneously during high-pressure situations
  • Ability to read and comprehend instructions and information
  • Must have excellent supervisory and managerial skills
  • Must have excellent customer service and communication skills, both verbal and written.
  • Ability to speak, read, write and comprehend English

Options

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